Our Team


Debbie Dirks

Personal Insurance Customer Service Representative

Debbie has been working in the insurance industry for the last 4 years and she finds it, "challenging but satisfying".

Debbie and her husband have been married for 37 years and have been blessed with 3 kids, 6 grandchildren and a great grand baby! When she is not in the office you can find her speeding around on one of their motorcycles, either on road or off road.  Debbie enjoys spending time in nature and when she isn't exploring she can be found in her garden.

When she is stuck indoors she contributes to the local Relay for Life (American Cancer Society Fundraising Event) by donating crocheted afghans.




Tim Pratt




Barb Kubesh

Health Insurance Account Manager

I started my Insurance career in Colville, WA  8/16/1994.   I was looking for a job and there were two really great one’s available in this little city, a Travel Agent (which I had done before) and an Insurance Agent.  I choose Insurance only because I wouldn’t have to work weekends 😊  I like the one on one interaction with my clients.  I also really like to solve problems.

In my spare time I work in my vegetable garden.  I love to travel, cruises, waterslides and yard sales.  Growing up my family did a lot of moving, so I usually went to a new school each year.  I was born in Chicago and raised Chicago and California (Northern and Southern).  From 1980 through 1983,  I worked as a bartender and did some modeling and background acting.  I was an extra in the “Blues Brothers” movie and got to meet James Caan when I doubled for Tuesday Weld in the movie “Thief”.   In 1983 I worked for American Airlines out of O’Hare Field in Chicago.

Email509-684-5850 x233


Adabeth Schultz

Health Insurance Account Manager

I have lived and worked in Northeast Washington for over 60 years. I have two sons, 2 daughter in laws and 6 grandchildren and 4 great grandchildren. I own my home with 42 Storage Units in Kettle Falls. I came into the local Medicare office in May 2016 to sign up for my Medicare Supplement and to my surprise was hired as office manager. I have really enjoyed learning all about medical insurance and Aflac. I  really like interacting and helping everyone that walks into our office. It’s always a challenge for me to put a smile on someone’s face who is having a bad day. I bought a Camper Trailer in 2016 and go camping & fishing as much as possible. It’s very hard for me to hook up to the trailer without some sweet little campers with pillows and favorite stuffed animals ready to go with Grandma. My goal is to be remembered as the fun Grandma!

Email509-684-5850 x221


Alex Pratt


Alex Pratt is young producer who is new to this industry but full of youth, the hunger for knowledge and desire to grow. He has worked a litany of different jobs from doing traveling construction, to working as a loan officer for a mortgage company; all of which he has used his work ethic and determination set himself apart from other workers. He enjoys golfing, snowboarding, hiking and just about any physical activity you can think of. He hopes that one day his hard work and thirst for knowledge will lead to him owning his own insurance company and other entrepreneurial endeavors.

Email5096845850 x234


Sarah Melvin

Personal Lines Processing

Sarah is a passionate graphic designer. As a student at Eastern Washington University she studied Visual Communications Design, where she obtained her Bachelors of Design. She has worked with a variety of clients and audiences with a wide assortment of mediums, to visually convey message and meaning. Her favorite projects are working with illustration and typography. She loves doing different things and having an open mind about everything.  As a designer, she understands the key importance of implementing problem solving techniques and being detailed oriented. In her spare time, she enjoys the outdoors, especially hiking, dirt biking, and snowboarding.

Sarah started her career with Guide Insurance Services in June of 2020. She will be using her experience problem solving, carefully listening to the needs of others and attention to detail to her role assisting the personal lines insurance department with processing.  She is currently working to become a licensed property and casualty insurance agent.