Meet Our Team
Brett began his insurance career working for his Dad, Joel Kok. In high school he decided to pursue insurance and attended WSU (Go Cougs!) and obtained a degree in finance with an emphasis on insurance. After graduation he went to work for Liberty Mutual where he was an underwriter and then a Territory Manager. While working for Liberty Mutual, Brett met his wife Pamela Kok and have been married since 2012 and have three kids Mason, Kennedi and Blakely. Brett enjoys spending time with his family, watching the Cougs, Seahawks, & Mariners, playing poker, hunting, and fishing.
Joel began his insurance career in 1982 as the owner of Noteboom, Byeman and Hendricks Insurance & Real Estate after spending several years working with local farmers as the parts manager at a local farm equipment dealer. Having been raised in the small town of Lynden Washington he enjoys being able to help the members of his community protect what is most important to them. When he is not at work Joel enjoys spending time with his family and spoiling his grandchildren.
Kandi's insurance career began in the fall of 1998. She has worked in many areas of the industry, from answering phones to working with personal insurance clients and then commercial insurance customers. Kandi has been married to her husband Chad since the winter of 1998 and they have a son and a daughter who currently keep them busy traveling for various sporting events. When she has a free moment Kandi enjoys reading a good book or going for a run with her friends.
Personal Insurance Department Manager
Jenn is a small town girl who grew up in Astoria and Newport, Oregon. She now lives in Lynden Washington with her husband and three sons. Her free time is spent watching her boys' sporting events or caring for the goats and chickens on her farm. Jenn enjoys working with her clients to find insurance products that fit their specific needs. She has been working with Guide Insurance Services since 2011.
Personal Insurance Account Manager
Lauri's insurance career started in 1999 in Lynden Washington. She is a licensed insurance agent and has worked with Guide Insurance Services since 2014.
Fun facts about Lauri ~
She has two sons and two granddaughters She loves cats She is a big Seahawks fan Her favorite thing to do is spend time with her granddaughters She enjoys camping but hasn't traveled in the past few years
Commercial Insurance Account Manager
Six months after Megan started as a receptionist with an independent agency she was a licensed personal lines agent! Megan grew up in Lynden Washington and earned her bachelor's degree from Western Washington University. Megan and her husband Doug have to boys. When Megan has free time she is spending it with her family!
Commercial Customer Service Representative
Sandy was born and raised in El Paso Texas where she started her insurance career in 1984. Within 6 months of starting her job at an agency in El Paso, Sandy was a licensed commercial insurance agent. In her free time Sandy loves spending time with her husband and their 3 Jack Russell Terriers and her son, daughter in law and grand kids. Sandy enjoys running so you'll often see her on the road before or after work and on weekends.
Personal Insurance Customer Service Representative
Cassie was born and raised in Ferry County. After some exploring the world, the beautiful town of Republic pulled her back home. She feels blessed that she gets to raise her son with the same small town values and benefits. Cassie is just stepping into the insurance industry, and is excited to make this her new career and to share her new found knowledge with the local community.
Health Insurance Account Manager
I started my Insurance career in Colville, WA 8/16/1994. I was looking for a job and there were two really great one’s available in this little city, a Travel Agent (which I had done before) and an Insurance Agent. I choose Insurance only because I wouldn’t have to work weekends 😊 I like the one on one interaction with my clients. I also really like to solve problems.
In my spare time I work in my vegetable garden. I love to travel, cruises, waterslides and yard sales. Growing up my family did a lot of moving, so I usually went to a new school each year. I was born in Chicago and raised Chicago and California (Northern and Southern). From 1980 through 1983, I worked as a bartender and did some modeling and background acting. I was an extra in the “Blues Brothers” movie and got to meet James Caan when I doubled for Tuesday Weld in the movie “Thief”. In 1983 I worked for American Airlines out of O’Hare Field in Chicago.
Anna moved from Forks, Washington to Whatcom County in 2005 to attend WWU. She graduated in 2009 with a B.A. in Political Science. She and her husband moved to Lynden in 2018, and are looking forward to raising their 2 boys in a small community. Anna is new to the world of insurance and excited to learn. In her free time, she can be found caring for her family, reading a book or walking the dog.
Commercial Insurance - Processing
Tonya began her insurance career in the fall of 2007. She obtained her property and casualty producer license in early 2008. She started her career working with personal lines of insurance and later transitioned to commercial lines. Tonya and her husband, Brian, have two children, Kylie (age 8) and Colby (age 5). She enjoys spending time with her family.
Personal Insurance Processing
Megan has lived in the Colville area for most of her life, and enjoys small town living. Megan worked for Guide Insurance Services briefly in 2016, and left to work at her family’s business for the last few years. She is excited to be back at Guide, and back into the insurance business. Megan has a 7 year old daughter named Tay, and they enjoy working in their garden, riding four wheelers and dirt bikes, fishing, and traveling to new places.
Kristen was born in Texas and spent half of her childhood as a military brat, travelling with her family. For the past 20 years she has lived in Whatcom County getting her education, working and raising her 3 kids.
Kristen has had the opportunity of working in a variety of different professional industries, ranging from the restaurant industry, education, medical field and social services. These experiences have given her a wide knowledge of these specific industries, but more importantly have given her opportunities to meet new people and to learn how to best serve them and work hard to meet their needs.
When Kristen is not at work you will likely find her running her kids around to their different activities and watching them participate in their sports, dance or drama activities. When Kristen does have some free time she enjoys working out, competing is Spartan races, working in the yard, learning to play poker and travelling.
Farm Department - Processing
Tara grew up in Whatcom County and attended Meridian High School, now settled in Lynden with her husband Shaun, son Tre and daughter Hailey. On her free time she likes to hang out with family and friends, she loves camping, cookouts, sporting events, cheer competitions, music and sunshine!
Benefits Department Agent
Courtney grew up in Whatcom Country and graduated from Lynden Christian High in 2017. She is eager to start in the insurance industry and ready to learn and grow as much as she can. In her free time, Courtney can be found with family and friends, hiking, or running with her dog.
Cailey grew up in Whatcom County and graduated from Lynden High School in 2018. She has worked in a few different roles from retail to coffee until an opportunity in the insurance industry was suggested through a good friend! She is now working to get licensed and to dip her toes in the world of health insurance. On her free time, Cailey enjoys spending time with family and friends, being outdoors and working on many projects!